Trikut Sanchar
Trikut Sanchar, a flagship product of Trikut Info Services Private Limited, is a secure, cross-platform messaging solution designed to help businesses engage with their customers through compliant, user-consented (opt-in) messaging over WhatsApp and SMS.
Our platform is tailored for medium and large enterprises, enabling them to communicate with customers through transactional, utility, and permitted promotional messages—only after receiving verified user consent. Trikut Sanchar is aligned with Meta’s WhatsApp Business Messaging Policy, ensuring secure and compliant communication practices.
With a robust and user-friendly interface, businesses can automate or manage messaging workflows, enhance customer engagement, and maintain strict adherence to global messaging standards.
Trikut Sanchar
Intuitive and User-Friendly Dashboard
Simplified Purchase of Messaging Credits
Secure Password Reset and Access Controls
Quick Preview and Approval Workflow for Message Templates
Advanced Reporting with Filters and Export Options
Multi-lingual Template Creation and Management
Automated and Manual Message Dispatch Options
Message Scheduling Tools with Time-Zone Support
Real-Time Customer Interaction Chat Interface
L1 & L2 Chatbot Configuration for Support Automation
Fully Compliant with Meta’s Messaging Policy and Data Practices
Budget-Friendly for Growing and Large Enterprises
Quick and timely support
Compliance-First Messaging
Trikut Sanchar is built from the ground up to support messaging compliance based on Meta’s WhatsApp Business Messaging and Commerce Policies. We mandate that all message recipients must explicitly opt-in to receive communications before any messaging activity is initiated.
Consent may be captured through the following channels:
-- Verified website opt-in forms with clear consent language
-- Direct opt-in interactions via WhatsApp chat or SMS
-- Offline consent with documented proof and audit trails
We do not permit unsolicited outreach, bulk promotional messages, or cold messaging of any kind. Our platform strictly prohibits the use of mass messaging practices or automation tools that violate Meta's policy standards.
Each client is responsible for maintaining verifiable records of opt-in consent. This ensures every message sent through our platform is legally compliant and user-authorized.
Recommended Public Disclosure
To meet WhatsApp Cloud API compliance standards, we advise businesses using Trikut Sanchar to display the following information prominently on their website:
-- A link to their Privacy Policy and Terms & Conditions (now prepared)
-- A page explaining their Messaging Policy, outlining how consent is collected
-- Sample consent language such as: “I agree to receive updates via WhatsApp from [Your Business Name]”
-- Screenshots of the opt-in flow, if applicable, to demonstrate compliant practices
Prohibited Terminology
To maintain Meta compliance and avoid content misinterpretation, do not use the following terms on your public website or promotional materials:
-- “Bulk Messaging”
-- “Mass Sending” or “Blasting”
-- “WhatsApp Marketing Bot”
-- “Instant Promotional Messages”
Instead, refer to messaging as: “User-consented updates”, “Transactional alerts”, or “Opt-in based communication”.
Contact
For inquiries or to report misuse of the platform, please contact:
- info@trikutinfo.com
- +91 91597 66000
Our Happy Client's
Trikut Sanchar dashboard is completely web based and high secured portal. You can send Bulk SMS, Bulk Whatsapp, and Transactional SMS at ease. And get your reports too.
