Position title
Customer Support Service
Description
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Responsibilities
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Qualifications
- High school diploma, general education degree, or equivalent.
Job Benefits
Flexible work.
No Targets
Morning Shift
Contacts
Jay - 9360419277
Sruthi - 9566103331
Hiring organization

Employment Type
Full-time
Duration of employment
Permanent
Industry
Non IT Voice Support
Job Location
Site No: 3, Balaji LayoutManikarampalyam, Ganapathy, Coimbatore, Tamil Nadu 641006, Coimbatore, Ganapathy, 641006, India
Working Hours
Monday - Saturday
10.00 A.m to 6.30 P.M
Base Salary
INR10000-INR15000 Per month
Date posted
April 20, 2021
Valid through
May 28, 2021
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