Position title
Customer Support Service
Description

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
Responsibilities

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
Qualifications
  • High school diploma, general education degree, or equivalent.
Job Benefits

Flexible work.

No Targets

Morning Shift

Contacts

Jay - 9360419277

Sruthi - 9566103331

Employment Type
Full-time
Duration of employment
Permanent
Industry
Non IT Voice Support
Job Location
Site No: 3, Balaji LayoutManikarampalyam, Ganapathy, Coimbatore, Tamil Nadu 641006, Coimbatore, Ganapathy, 641006, India
Working Hours
Monday - Saturday 10.00 A.m to 6.30 P.M
Base Salary
INR10000-INR15000 Per month
Date posted
April 20, 2021
Valid through
May 28, 2021
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Position: Customer Support Service

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